Privacy Policy

1. Introduction

At Samir & Ghassan, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website and use our services.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and shipping/billing address.
• Payment Information: Payment details are processed securely through third-party providers; we do not store payment information.
• Order Details: Purchase history, preferences, and interactions with our services.
• Technical Data: IP address, browser type, and website usage statistics for performance improvements.

3. How We Use Your Information

We use your information for the following purposes:

• To process and fulfill your orders.
• To communicate with you regarding your purchases, updates, or customer support.
• To improve our website, services, and customer experience.
• To prevent fraud and ensure security.
• To comply with legal obligations.

4. Data Protection & Security

• We take appropriate measures to protect your personal data from unauthorized access, alteration, or disclosure.
• Payment transactions are securely processed through encrypted third-party gateways.

5. Sharing of Information

We do not sell, trade, or rent customer information. However, we may share information in the following cases:

• Service Providers: We may share data with delivery companies and payment processors to complete your order.
• Legal Requirements: If required by law or to protect our rights, we may disclose certain information.

6. Cookies & Tracking Technologies

• Our website may use cookies to enhance your browsing experience. You can disable cookies through your browser settings.
• Cookies help us analyze website traffic, remember user preferences, and optimize performance.

7. Customer Rights

You have the right to:

• Request access to the personal data we store about you.
• Request corrections or updates to your information.
• Request the deletion of your personal data, subject to legal and business obligations.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and continued use of our website constitutes acceptance of the updated policy.

9. Contact Information

If you have any questions about this Privacy Policy, you can contact us:
Email: info@samirandghassan.com

Phone: (06) 585 6649